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- highly recommend getting tested for Covid-19 before traveling to Alta
- testing resources in addition to your own doctor:
- offer in-room Covid tests for guests looking for pre-return travel testing (for quarantine purposes)
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- maintain physical distancing throughout the Lodge
- place signage and floor markers where needed
- arrange furniture to maintain physical distancing
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- wear face coverings at all times
- guests are expected to wear face coverings at all times, except when in lodging rooms or when seated at dining or bar tables
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- wash hands consistently according to public health guidelines
- provide sanitizer dispensers throughout the Lodge, and personal-size sanitizer on request
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- use plexiglass barriers to maintain safety
- sanitize surfaces frequently, as well as pens, keys, pass cards and more, before and after handling
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- monitor staff daily for Covid-19 symptoms, and in event of symptoms, immediately suspend staff from work, with pay
- recommend guests self-monitor for symptoms. A “no-touch” thermometer is available for guest use
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- offer contactless check-in and check-out
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- follow enhanced cleanliness and sanitizing practices
- extend dining hours and seating to accommodate distancing
- offer to-go meals and dinner room service at no surcharge
- offer dining reservations
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- offer Sitzmark Club bar service only to Alta Lodge guests, their guests, and our staff
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- practice enhanced cleaning with EPA-approved antiviral products
- offer housekeeping in guest rooms based on guest preferences
- disinfect with an antiviral fogger when appropriate, and upon guest request
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- provide enhanced wifi bandwidth throughout the Lodge
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- have plenty of fresh air to enjoy inside as well as outside
- all guest rooms have operable windows – our historic buildings do not have central ventilation; this winter, we consider that an advantage
- operate HEPA filtration units in public areas
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- limit the occupancy of ski locker room
- make extra ski racks available outside
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- limit hot tub capacity to maintain social distancing
- the saunas are closed this season
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- operate family shuttles to/from Kids’ Ski School
- offer access to the Kids’ Room during off-hours by reservation
- offer Kids’ Club services by request, following best practices for safety
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- offer yoga with a virtual access option
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- listen to our guests – what is important to you this winter? Please contact us!
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- update our health and safety practices regularly to meet recommendations of public health authorities, as well as suggestions from our guests
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